Shipping Policy – DALING.pk

At DALING.pk, we aim to deliver your orders safely and efficiently across Pakistan. Please read our shipping policy for information about order processing, delivery times, and shipping charges.

1. Shipping Coverage

We deliver orders across Pakistan to locations supported by our courier partners.

Delivery availability may vary depending on your location.

2. Order Processing

• Orders are processed after successful order placement and confirmation.

• Our team verifies order details before dispatch.

• Once processed, orders are handed over to our courier partners.

• Customers may receive order updates through phone calls or SMS.

3. Delivery Time

Our estimated delivery time is 3–6 working days after dispatch.

Delivery times may vary depending on the destination, courier service availability, weather conditions, and other unforeseen circumstances.

Please note that order processing time is separate from the delivery period.

4. Shipping Charges

A flat shipping fee of Rs. 199 per order applies to deliveries across Pakistan.

Any special shipping promotions or free delivery offers will be subject to their respective terms and conditions.

5. Order Tracking

Once your order has been dispatched, tracking information may be provided where available through our courier partners.

Customers can contact our support team for assistance with delivery updates.

6. Incorrect Delivery Information

Customers are responsible for providing accurate shipping information, including their complete address and contact number.

DALING.pk will not be responsible for delivery delays caused by incorrect or incomplete information provided by customers.

7. Delayed or Undelivered Orders

If your order is delayed or you have not received it within the expected delivery period, please contact our customer support team.

We will coordinate with the relevant courier service to investigate the delivery status.

8. Damaged Packages

If your parcel arrives damaged or the product inside is damaged during delivery, please contact our customer support team within 7 days of receiving your order.

Please provide your order number and clear pictures or videos to help us review your claim.

For replacements and refunds, please refer to our Return and Refund Policy.

9. Contact Information

DALING.pk

Website: https://daling.pk

Email: dalingpakistan@gmail.com

Address: Shop #6, Bakht Plaza, Canal Road, Qadirabad, Gulbahar No. 3, Peshawar, Pakistan, 25000.